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Leaflet for Patients with Suspected COVID19 Infection. Isolating at Home Guidance.

The pandemic continues to take its toll on hospital admissions and bed occupancy in local hospitals is running TO ALMOST FULL CAPACITY. Help us reduce pressure on hospital services by contacting your GP first. If you require medical advice outside of these hours please contact NHS 111.

The longstanding `Pharmacy First' scheme for treatment of listed minor ailments directly by a pharmacist has now been revised by the local Clinical Commissioning Group and renamed `Health First Pharmacy' to provide better access to care for minor conditions especially for those considered socially vulnerable. Please refer to the link for further details.

Health First Pharmacy Scheme

Influenza vaccinations for those over 65 years of age will be available at the Practice from 21 September 2020. Those under 65 years of age and eligible can have it from the 30th of September. Alternately, you can have vaccinations at your local chemist. Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlie

ontact NHS 111. Wishing You All a Safe and Restful Christmas. All GPs & Staff - Kingsmead Healthcare.r.

This short survey will help to understand the thoughts and experiences of north east London residents on the influenza vaccine. Insight gained from the survey will be used to develop ways to best communicate and engage with the public on the importance of getting vaccinated against the flu this year.

To get a large representative sample, we are asking GP practices to help promote the survey. Please use the copy and link below on your website or social channels to share the survey with patients. 

Take part in our short survey and help the NHS in north east London this winter by sharing your views about flu vaccination.

Whether or not you had the flu vaccine last year, and whether or not you intend to have it this year, we would like to know what you think.

https://www.surveymonkey.co.uk/r/RP8V73H

 

North East London Primary Care Team

Scroll down for information on COVID.

The NHS Is OPEN for YOU. Here's how we can help.

Advice to Patients on the Use of Face Coverings

Wearing Face Coverings:  Govt. Guidance on Mandatory Use and Exemption

AskmyGP Patient Leaflet

Ask My GP. Click here to seek clinical advice or administrative help.

shttps://my.askmygp.uk/?c=F84015

Novel Coronavirus (COVID-19) Pandemic Advice & Guidance for Patients

THE SURGERY IS CLOSED TO PATIENTS FOR REGULAR HEALTH CARE ON ACCOUNT OF THE CORONAVIRUS EPIDEMIC. YOU MUST NOT ENTER THE PREMISES UNLESS YOU HAVE BEEN INVITED TO DO SO. Please click on this link for further details. You must wear a mask and gloves during the entire time you are on the premises and resist from touching as much as possible.

Latest Set of Coronavirus Symptoms

New continuous cough OR fever OR loss of/ change in smell or taste. Everyone, including health and social care workers, should self-isolate if they develop a new continuous cough or fever or loss of/ change in smell or taste. The individual’s household should also self-isolate for 14 days as per the current guidelines and the individual should stay at home for 7 days, or longer if they still have symptoms other than cough or loss of sense of smell or taste.

Testing for Coronavirus

Testing is now open to any member of the public with COVID-19 symptoms by visiting nhs.uk/coronavirus or calling 119 to book a test.  

Patients who do not have access to or cannot use the internet can call a dedicated phone line, which can be used to order a test if no other options are available. The Coronavirus Testing Call Centre can be contacted on 0300 303 2713 between the hours of 07.00 and 23.00.  Around 98% of all Coronavirus test results are sent automatically to the individual within four days but for any that aren’t, the Call Centre can help individuals to follow up on their results. Patients should not be directed to request tests via NHS 111, as the service is not able to do this for them.

Stay at home: guidance for households with possible coronavirus (COVID-19) infection

List of Medical Conditions on the High Risk to Coronavirus List

Further Guidance on Shielding the High Risk

NHS guidelines translated into 32 languages by Doctors of the World

Number of coronavirus (COVID-19) cases and risk in the UK

NEW: Signhealth is providing a videos of summaries of key coronavirus guidance in BSL

Privacy Notice – COVID-19 and how we will use your data

Hackney Council Coronavirus Support line for vulnerable Adults: 020 8356 3111.

The Govt. and the NHS  have put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The current advice is for all those suspecting a COVID-19 infection to self-isolate and contact NHS 111 online in the first instance. 

ADVICE ON SELF-ISOLATION

How to protect Yourself

Are you eligible for an isolation note? Please click this link and find out more.

Guidance for employers and businesses about COVID19

DO NOT GO TO YOUR GP SURGERY, COMMUNITY PHARMACY OR HOSPITAL. Go to NHS 111 online if possible as it is experiencing a very high volume of calls. Otherwise, call 111, stay indoors and avoid close contact with other people. NHS 111 online can be accessed from NHS 111 Online.

General Information on the Novel Coronavirus

Wuhan Novel Coronavirus - Information for the Public

List of Countries Affected by category

COVID Guidance in English

COVID Guidance in Turkish

World Health Organisation: Guidance for the Public & Health Workers

Patient Advice Leaflet for COVID19 - Discharge from InPatient Stay

Patient Advice Leaflet for COVID19 - Discharge from A&E or GP consultation

If someone calls the NHS 111 they are assessed against a clinical pathway. If they are identified as a possible COVID-19 case, NHS 111 will not refer them to a GP or a pharmacist. For those assessed and found not to be a potential COVID-19 case, NHS 111 will handle their call as normal, which would include referring them to a GP, pharmacist or a dental Practice, based on patient need.

Coronavirus infection usually occurs through close contact with an infected person via cough, sneeze, hand contact or by touching contaminated surfaces if they do not wash their hands.

NHS Recommended hand washing technique

* always carry tissues with you and use them to catch your cough or sneeze Bin the tissue and wash your hands or use sanitiser gel.

* Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

* Avoid touching your eyes, nose and mouth with unwashed hands.

* Avoid close contact with people who are unwell.

There are free services to support your mental health & wellbeing during the Coronavirus emergency. Core Arts can direct you to online support & activities to stay well & feel connected on 0203 941 3866 or support@corearts.co.uk If you need urgent help call the 24 hour Crisis Helpline 0208 432 8020. 

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Please be advised that the `Minor Ailments Scheme' under which patients could receive acute treatment for a defined set of minor illnesses from a pharmacy where they were registered for the scheme WILL CEASE SERVICE FROM 1.4.2020. If you would like to know more, please read the leaflet below.

Over the Counter Leaflet : Easy to Read version

Over the Counter Leaflet : Normal size

Basic Information on Health Conditions

Changes to Prescribing Over the Counter (OTC) Medicines Poster

Changes to Over the Counter (OTC) Medications Leaflet


NHS New Out of Hours Arrangement from 1.10.2018

This new integrated out-of-hours service, starting at 11 AM on 1 October 2018, will be managed by the LAS (London Ambulance Service). ALL PATIENTS REQUIRING ACCESS TO THE OUT OF HOURS SERVICES WILL NEED TO RING 111. The old number, 020 8185 0545 is no longer in use. In effect, 111 will be the single point of telephone entry into urgent care services in the out of hours period (when the surgery is closed).

Accessibility Statement

This website is owned and updated by the business it represents. However the tools to edit it and add content are maintained by My Surgery Website (MSW). As MSW we have prepared this statement as it is our aim for as many people as possible to be able to use this website. We have integrated an accessibility tool called Userway in to this product which means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using a screen reader
  • Increase text size
  • Pause website animations
  • Highlight all links in website content
  • Convert text to dyslexia friendly and visually impaired fonts
  • Increase text spacing
  • Alter the colour contrast of website elements
  • Increase size of cursor

We’ve made the website compatible with other accessibility tools and plugins such as Browsealoud, and others. This mean you should also be able to

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Any potential non-compliances are listed below.

Non accessible content

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

Link Description

Some users fail to specify the link destination on some external link descriptions. WCAG 2.1 criterion 2.4.4 (Link Purpose in Context) – deemed as disproportionate burden.

Inline Styling

Some content contains inline styling. WCAG 2.1 criterion 1.3.1 (Info and Relationships).

Content not within the scope of the accessibility regulations

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

We know that:

  • some user inserted video streams do not have captions
  • functionality inserted into the website via iframes by the user may not achieve accessibility guidelines

Audio Captions

YouTube does not show audio descriptions as default. WCAG 2.1 criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 16th September 2020. The test was carried out by My Surgery Website. We tested the site using the Chrome extension application WAVE. The website also went under manual testing

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 16th September 2020. It was last updated on 16th September 2020.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website