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Please be advised that the `Minor Ailments Scheme' under which patients could receive acute treatment for a defined set of minor illnesses from a pharmacy where they were registered for the scheme WILL CEASE SERVICE FROM 1.4.2020. If you would like to know more, please read the leaflet below.

Over the Counter Leaflet : Easy to Read version

Over the Counter Leaflet : Normal size

Basic Information on Health Conditions

NHS New Out of Hours Arrangement from 1.10.2018

This new integrated out-of-hours service, starting at 11 AM on 1 October 2018, will be managed by the LAS (London Ambulance Service). ALL PATIENTS REQUIRING ACCESS TO THE OUT OF HOURS SERVICES WILL NEED TO RING 111. The old number, 020 8185 0545 is no longer in use. In effect, 111 will be the single point of telephone entry into urgent care services in the out of hours period (when the surgery is closed).

Patient Data Security & Protection

Dear Patient,

Health care professionals who provide you with care are required by law to maintain records about your health and any treatment or care you have received within any NHS organisation. These records help to provide you with the best possible healthcare. We collect and hold data for the sole purpose of providing healthcare services to our patients. In carrying out this role we may collect information about you which helps us respond to your queries or secure specialist services. We may keep your information in written form and/or in digital form. The records may include basic details about you, such as your name and address. They may also contain more sensitive information about your health and also information such as outcomes of needs assessments. 

We have listed below some seminal guidance to help you understand the regulations and legislations better. Please do not hesitate to contact your Practice should you have any queries.

Protection and Management of Patient Data : Privacy Notice

Guide to GDPR Regulation 2018

Patient Leaflet : How Information About You Helps Us Provide Better Care.

Kingsmead Healthcare : Data Protection Policy 2018-19

Kingsmead Healthcare : General Guidance on Data Protection

Patient Information Leaflet : GDPR

Access to Medical Records with Data Protection Policy

Accessing your Records - Procedure

Guidance on Individual’s Rights under GDPR

Staff Guidance on Patient Confidentiality

Patient Leaflet :Your Right to Opt Out

How to Request Access - SAR (Subject Access Request) Form

Staff Guidance on Data Breaches

ICO Data Breach Notification - For Surgery Use Only

Staff Guidance on Code of Conduct for Data Security

Business Continuity - Data Security Plan

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