Following National Receptionist Day on 14 May 2025, we respectfully ask all patients to treat our Receptionists with dignity and respect at all times.  They have busy roles to perform within our small surgery team, so politely request that whether on the phone or in person, you deal with them in a calm and civil manner at all times, whilst speaking to them about your presenting concerns.  You may be signposted to other services to assist you further, and our staff have been trained to advise you accordingly. 

 

Please see the YouTube video below to better understand the day in the life of a GP receptionist.  

 

 

Compassion works both ways, so we thank you in advance for helping us to run the GP services we offer you in a courteous and professional manner.