Noticeboard

Influenza vaccinations for those over 65 years of age will be available at the Practice from 21 September 2020. Those under 65 years of age and eligible can have it from the 30th of September. Alternately, you can have vaccinations at your local chemist. Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

This short survey will help to understand the thoughts and experiences of north east London residents on the influenza vaccine. Insight gained from the survey will be used to develop ways to best communicate and engage with the public on the importance of getting vaccinated against the flu this year.

To get a large representative sample, we are asking GP practices to help promote the survey. Please use the copy and link below on your website or social channels to share the survey with patients. 

Take part in our short survey and help the NHS in north east London this winter by sharing your views about flu vaccination.

Whether or not you had the flu vaccine last year, and whether or not you intend to have it this year, we would like to know what you think.

https://www.surveymonkey.co.uk/r/RP8V73H

 

North East London Primary Care Team

Scroll down for information on COVID.

The NHS Is OPEN for YOU. Here's how we can help.

Advice to Patients on the Use of Face Coverings

Wearing Face Coverings:  Govt. Guidance on Mandatory Use and Exemption

AskmyGP Patient Leaflet

Ask My GP. Click here to seek clinical advice or administrative help.

shttps://my.askmygp.uk/?c=F84015

Novel Coronavirus (COVID-19) Pandemic Advice & Guidance for Patients

THE SURGERY IS CLOSED TO PATIENTS FOR REGULAR HEALTH CARE ON ACCOUNT OF THE CORONAVIRUS EPIDEMIC. YOU MUST NOT ENTER THE PREMISES UNLESS YOU HAVE BEEN INVITED TO DO SO. Please click on this link for further details. You must wear a mask and gloves during the entire time you are on the premises and resist from touching as much as possible.

Latest Set of Coronavirus Symptoms

New continuous cough OR fever OR loss of/ change in smell or taste. Everyone, including health and social care workers, should self-isolate if they develop a new continuous cough or fever or loss of/ change in smell or taste. The individual’s household should also self-isolate for 14 days as per the current guidelines and the individual should stay at home for 7 days, or longer if they still have symptoms other than cough or loss of sense of smell or taste.

Testing for Coronavirus

Testing is now open to any member of the public with COVID-19 symptoms by visiting nhs.uk/coronavirus or calling 119 to book a test.  

Patients who do not have access to or cannot use the internet can call a dedicated phone line, which can be used to order a test if no other options are available. The Coronavirus Testing Call Centre can be contacted on 0300 303 2713 between the hours of 07.00 and 23.00.  Around 98% of all Coronavirus test results are sent automatically to the individual within four days but for any that aren’t, the Call Centre can help individuals to follow up on their results. Patients should not be directed to request tests via NHS 111, as the service is not able to do this for them.

Stay at home: guidance for households with possible coronavirus (COVID-19) infection

List of Medical Conditions on the High Risk to Coronavirus List

Further Guidance on Shielding the High Risk

NHS guidelines translated into 32 languages by Doctors of the World

Number of coronavirus (COVID-19) cases and risk in the UK

NEW: Signhealth is providing a videos of summaries of key coronavirus guidance in BSL

Privacy Notice – COVID-19 and how we will use your data

Hackney Council Coronavirus Support line for vulnerable Adults: 020 8356 3111.

The Govt. and the NHS  have put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The current advice is for all those suspecting a COVID-19 infection to self-isolate and contact NHS 111 online in the first instance. 

ADVICE ON SELF-ISOLATION

How to protect Yourself

Are you eligible for an isolation note? Please click this link and find out more.

Guidance for employers and businesses about COVID19

DO NOT GO TO YOUR GP SURGERY, COMMUNITY PHARMACY OR HOSPITAL. Go to NHS 111 online if possible as it is experiencing a very high volume of calls. Otherwise, call 111, stay indoors and avoid close contact with other people. NHS 111 online can be accessed from NHS 111 Online.

General Information on the Novel Coronavirus

Wuhan Novel Coronavirus - Information for the Public

List of Countries Affected by category

COVID Guidance in English

COVID Guidance in Turkish

World Health Organisation: Guidance for the Public & Health Workers

Patient Advice Leaflet for COVID19 - Discharge from InPatient Stay

Patient Advice Leaflet for COVID19 - Discharge from A&E or GP consultation

If someone calls the NHS 111 they are assessed against a clinical pathway. If they are identified as a possible COVID-19 case, NHS 111 will not refer them to a GP or a pharmacist. For those assessed and found not to be a potential COVID-19 case, NHS 111 will handle their call as normal, which would include referring them to a GP, pharmacist or a dental Practice, based on patient need.

Coronavirus infection usually occurs through close contact with an infected person via cough, sneeze, hand contact or by touching contaminated surfaces if they do not wash their hands.

NHS Recommended hand washing technique

* always carry tissues with you and use them to catch your cough or sneeze Bin the tissue and wash your hands or use sanitiser gel.

* Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

* Avoid touching your eyes, nose and mouth with unwashed hands.

* Avoid close contact with people who are unwell.

There are free services to support your mental health & wellbeing during the Coronavirus emergency. Core Arts can direct you to online support & activities to stay well & feel connected on 0203 941 3866 or support@corearts.co.uk If you need urgent help call the 24 hour Crisis Helpline 0208 432 8020. 

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Please be advised that the `Minor Ailments Scheme' under which patients could receive acute treatment for a defined set of minor illnesses from a pharmacy where they were registered for the scheme WILL CEASE SERVICE FROM 1.4.2020. If you would like to know more, please read the leaflet below.

Over the Counter Leaflet : Easy to Read version

Over the Counter Leaflet : Normal size

Basic Information on Health Conditions

Changes to Prescribing Over the Counter (OTC) Medicines Poster

Changes to Over the Counter (OTC) Medications Leaflet


NHS New Out of Hours Arrangement from 1.10.2018

This new integrated out-of-hours service, starting at 11 AM on 1 October 2018, will be managed by the LAS (London Ambulance Service). ALL PATIENTS REQUIRING ACCESS TO THE OUT OF HOURS SERVICES WILL NEED TO RING 111. The old number, 020 8185 0545 is no longer in use. In effect, 111 will be the single point of telephone entry into urgent care services in the out of hours period (when the surgery is closed).

Patient Participation Group

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we have a patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received.

Our Patient Participation Group are made up of patients who are registered Patients of our Practice. The group has been in existence since 2006. It meets every 3 months from 1pm to 2pm on a Tuesday Afternoon. All meetings are held at the Surgery.

Kingsmead PPG Charter

The group discusses and comments on the following:

  • The annual Patient questionnaire

  • Practice developments

  • How access arrangements to the Practice could change

  • Services offered by the Practice

  • Local NHS issues

In addition the group currently appoints two members to attend the City & Hackney PPG forum. The City & Hackney PRG looks at the wide range of Commissioning NHS services that the CCG has responsibility for – Acute Hospital Services, Mental Health Services, Community Services, out of hours services (not GP services) etc.

If there is anything you feel you would like to put to the Group for discussion please email us on cahccg.kingsmead@nhs.net. Items discussed will be recorded in the minutes and can be found on this website.

The Aims of the Patient Participation Group

"To work with their practice to provide practical support, to help patients take more responsibility for their own health and to provide strategic input and advice. PPGs are based on cooperation between the practice staff and patients".

Purpose of a PPG

  • To give practice staff and patients the opportunity to discuss topics of mutual interest in their own practice.
  • A forum for patients and staff to improve and develop services within the practice by co-production.
  • To provide an opportunity for patients to make positive and constructive suggestions/ideas about the practice and specific medical conditions as an 'expert' or 'experienced patient'.
  • To encourage health education activities within the practice.
  • To involve further patients from the wider population.
  • To involve patient participation in future commissioning of Health Provision.

Benefits for the patient:

  • Patients will be more responsible for their own health.
  • Patients will have a better understanding and knowledge of the practice and its staff.

This allows up to date information to be given to patients and will inform what decisions can be influenced and what cannot. It will also allow the practice staff to gain an understanding from the patient’s perspective. It may also be useful for the chair to have meetings with the Practice Manager on a regular basis or attend management meetings of the practice. This ensures that two way communications are achieved.

  • Patients will have a forum to suggest positive ideas and voice concerns
  • Patients will benefit from improved communications between patients and staff

Benefits for the practice:

  • GPs and their staff will be able to plan services jointly with patients in order to increase their effectiveness.
  • They will be able to get help from patients in meeting targets and objectives.
  • They will have a forum to voice concerns, ideas and suggestions to patients.
  • They will get closer to the community for whom they care.

Being Representative

A common criticism of many PPGs is that they are not representative of the practice population. It is always going to be difficult to get a group that exactly reflects the demographics of our practice, and volunteer roles tend to attract those that have a certain level of confidence and free time, and have flexibility about working and earning money. However, a PPG is there to make sure that the patient voice is listened to and not necessarily always to be the voice itself. Therefore if you wish to volunteer please contact the General Manager of complete one of the forms in reception.

Ground Rules

These are important as a point of reference for behaviour for when the group meets, and were agreed at the first couple of meetings. We agreed that the group should not be a forum for pursuing individual personal complaints or agendas, that patient confidentiality is of the utmost importance and that everyone on the PPG should be treated fairly, equally and with respect.

We are striving to have a mix of the following people:

  • Active volunteers – people with time and commitments to action decisions
  • Interested professionals – the doctors and administrative staff who work within and know the system and can be co-opted onto the group as required
  • Key supporters – people with influence within your locality, e.g. local councillors, community workers or business people who help raise the profile of the group, and improve the chances of your group finding financial or other forms of support

Communication

We aim to make the group as transparent as possible. We will publish minutes of every meeting on this website. At the members’ request their names have been removed but other than that the minutes are a true and accurate reflection of what was discussed and agreed.

Patient Group Report 2013-14

Patient Group Report 2014-15

Kingsmead Annual PPG Report 2014-15

Kingsmead Annual PPG Report 2015-16

Kingsmead Annual PPG Report 2016-17

Minutes of the Kingsmead PPG Meeting 23.05.2017

Minutes of the Kingsmead PPG Meeting 11.07.2017

Minutes of the Kingsmead PPG Meeting 10.10.2017

Minutes of the Kingsmead PPG Meeting 20.03.2018

Kingsmead Patient Survey Results March 2018

Kingsmead Annual PPG Report 2017-18

Minutes of the Kingsmead PPG Meeting 16.05.2018

Minutes of the Kingsmead PPG Meeting 18.09.2018

Minutes of the Kingsmead PPG Meeting 13.11.2018

Minutes of the Kingsmead PPG Meeting 19.03.2019

Kingsmead Healthcare Patient Survey Results 2019

Minutes of Kingsmead PPG Meeting 05.06.2019

Minutes of Kingsmead PPG Meeting 11.09.2019

Minutes of Kingsmead PPG Meeting 04.12.2019

Kingsmead Patient Survey Results March 2020

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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