Kingsmead Healthcare, 4 Kingsmead Way, London, E9 5QGTel: 0208 985 1930
Christmas and New Year Opening Hours 2021
The Kingsmead Beat: Practice Newsletter December 2021
Patients to continue wearing mask and maintain social distancing after 19 July whilst on the Practice premises.
Should I have the COVID Vaccine?
BOOST YOUR IMMUNITY THIS WINTER. CLICK THIS LINK TO BOOK YOUR COVID AND FLU VACCINATIONS. You can also book the flu vaccination with your GP (020 8985 1930) for same day service.
Guidance on Caring for your Unwell Child(ren)
Proof of COVID Vaccination & Foreign Travel
Video - Every vaccine gives us Hope. Some photographs of the pandemic
Latest Advice on the COVID Vaccination Programme: May 2021
How to Book your COVID Vaccination: Assurance on the Astra Zeneca COVID Vaccine
COVID Vaccinations - Advice on booking. COVID Vaccinations and You.
Directions to Bocking Street COVID Vaccination Centre
Directions to John Scott Health Centre COVID Vaccination Centre
The National COVID Vaccination Programme
Coronavirus Vaccination Patient Leaflet
Public Awareness Message - Beware of Fake COVID Vaccination Invites.
Healthwatch Hackney Meeting - Early Diagnosis and Referrals for Cancer
The longstanding `Pharmacy First' scheme for treatment of listed minor ailments directly by a pharmacist has now been revised by the local Clinical Commissioning Group and renamed `Health First Pharmacy' to provide better access to care for minor conditions especially for those considered socially vulnerable. Please refer to the link for further details.
Health First Pharmacy Scheme
The NHS Is OPEN for YOU. Here's how we can help.
THE SURGERY IS CLOSED TO PATIENTS FOR REGULAR HEALTH CARE ON ACCOUNT OF THE CORONAVIRUS EPIDEMIC. YOU MUST NOT ENTER THE PREMISES UNLESS YOU HAVE BEEN INVITED TO DO SO. Please click on this link for further details. You must wear a mask and gloves during the entire time you are on the premises and resist from touching as much as possible.
Testing for Coronavirus
Testing is now open to any member of the public with COVID-19 symptoms by visiting nhs.uk/coronavirus or calling 119 to book a test.
Patients who do not have access to or cannot use the internet can call a dedicated phone line, which can be used to order a test if no other options are available. The Coronavirus Testing Call Centre can be contacted on 0300 303 2713 between the hours of 07.00 and 23.00. Around 98% of all Coronavirus test results are sent automatically to the individual within four days but for any that aren’t, the Call Centre can help individuals to follow up on their results. Patients should not be directed to request tests via NHS 111, as the service is not able to do this for them.
Stay at home: guidance for households with possible coronavirus (COVID-19) infection
List of Medical Conditions on the High Risk to Coronavirus List
Further Guidance on Shielding the High Risk
NHS guidelines translated into 32 languages by Doctors of the World
Number of coronavirus (COVID-19) cases and risk in the UK
NEW: Signhealth is providing a videos of summaries of key coronavirus guidance in BSL
Privacy Notice – COVID-19 and how we will use your data
Hackney Council Coronavirus Support line for vulnerable Adults: 020 8356 3111.
The Govt. and the NHS have put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The current advice is for all those suspecting a COVID-19 infection to self-isolate and contact NHS 111 online in the first instance.
Are you eligible for an isolation note? Please click this link and find out more.
Guidance for employers and businesses about COVID19
DO NOT GO TO YOUR GP SURGERY, COMMUNITY PHARMACY OR HOSPITAL. Go to NHS 111 online if possible as it is experiencing a very high volume of calls. Otherwise, call 111, stay indoors and avoid close contact with other people. NHS 111 online can be accessed from NHS 111 Online.
COVID Guidance in English
COVID Guidance in Turkish
World Health Organisation: Guidance for the Public & Health Workers
Patient Advice Leaflet for COVID19 - Discharge from InPatient Stay
Patient Advice Leaflet for COVID19 - Discharge from A&E or GP consultation
If someone calls the NHS 111 they are assessed against a clinical pathway. If they are identified as a possible COVID-19 case, NHS 111 will not refer them to a GP or a pharmacist. For those assessed and found not to be a potential COVID-19 case, NHS 111 will handle their call as normal, which would include referring them to a GP, pharmacist or a dental Practice, based on patient need.
Coronavirus infection usually occurs through close contact with an infected person via cough, sneeze, hand contact or by touching contaminated surfaces if they do not wash their hands.
NHS Recommended hand washing technique
* always carry tissues with you and use them to catch your cough or sneeze Bin the tissue and wash your hands or use sanitiser gel.
* Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
* Avoid touching your eyes, nose and mouth with unwashed hands.
* Avoid close contact with people who are unwell.
There are free services to support your mental health & wellbeing during the Coronavirus emergency. Core Arts can direct you to online support & activities to stay well & feel connected on 0203 941 3866 or email@example.com If you need urgent help call the 24 hour Crisis Helpline 0208 432 8020.
Please be advised that the `Minor Ailments Scheme' under which patients could receive acute treatment for a defined set of minor illnesses from a pharmacy where they were registered for the scheme WILL CEASE SERVICE FROM 1.4.2020. If you would like to know more, please read the leaflet below.
Over the Counter Leaflet : Easy to Read version
Over the Counter Leaflet : Normal size
Basic Information on Health Conditions
Changes to Prescribing Over the Counter (OTC) Medicines Poster
Changes to Over the Counter (OTC) Medications Leaflet
NHS New Out of Hours Arrangement from 1.10.2018
This new integrated out-of-hours service, starting at 11 AM on 1 October 2018, will be managed by the LAS (London Ambulance Service). ALL PATIENTS REQUIRING ACCESS TO THE OUT OF HOURS SERVICES WILL NEED TO RING 111. The old number, 020 8185 0545 is no longer in use. In effect, 111 will be the single point of telephone entry into urgent care services in the out of hours period (when the surgery is closed).
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we have a patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received.
Kingsmead PPG Charter
The group discusses and comments on the following:
"To work with their practice to provide practical support, to help patients take more responsibility for their own health and to provide strategic input and advice. PPGs are based on cooperation between the practice staff and patients".
This allows up to date information to be given to patients and will inform what decisions can be influenced and what cannot. It will also allow the practice staff to gain an understanding from the patient’s perspective. It may also be useful for the chair to have meetings with the Practice Manager on a regular basis or attend management meetings of the practice. This ensures that two way communications are achieved.
A common criticism of many PPGs is that they are not representative of the practice population. It is always going to be difficult to get a group that exactly reflects the demographics of our practice, and volunteer roles tend to attract those that have a certain level of confidence and free time, and have flexibility about working and earning money. However, a PPG is there to make sure that the patient voice is listened to and not necessarily always to be the voice itself. Therefore if you wish to volunteer please contact the General Manager of complete one of the forms in reception.
These are important as a point of reference for behaviour for when the group meets, and were agreed at the first couple of meetings. We agreed that the group should not be a forum for pursuing individual personal complaints or agendas, that patient confidentiality is of the utmost importance and that everyone on the PPG should be treated fairly, equally and with respect.
We are striving to have a mix of the following people:
We aim to make the group as transparent as possible. We will publish minutes of every meeting on this website. At the members’ request their names have been removed but other than that the minutes are a true and accurate reflection of what was discussed and agreed.
Patient Group Report 2013-14
Patient Group Report 2014-15
Kingsmead Annual PPG Report 2014-15
Kingsmead Annual PPG Report 2015-16
Kingsmead Annual PPG Report 2016-17
Minutes of the Kingsmead PPG Meeting 20.03.2018
Kingsmead Patient Survey Results March 2018
Kingsmead Annual PPG Report 2017-18
Minutes of the Kingsmead PPG Meeting 16.05.2018
Minutes of the Kingsmead PPG Meeting 18.09.2018
Minutes of the Kingsmead PPG Meeting 13.11.2018
Minutes of the Kingsmead PPG Meeting 19.03.2019
Kingsmead Healthcare Patient Survey Results 2019
Minutes of Kingsmead PPG Meeting 05.06.2019
Minutes of Kingsmead PPG Meeting 11.09.2019
Minutes of Kingsmead PPG Meeting 04.12.2019
Kingsmead Patient Survey Results March 2020
No meetings took place in the Q1, Q2 and Q3 of 2020-21 as a result of the pandemic.
PPG Presentation: Minutes of the PPG Meeting 09.03.2021
Minutes of Kingsmead PPG December 2021
Minutes of Kingsmead PPG February 2022
Minutes of Kingsmead PPG May 2022
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Unfortunately, as a result of the pandemic, the good work done by the PPG has been in abeyance. However, with practices returning gradually to normality, quarterly PPG meetings have been restituted, with the dates of the next two meetings as follows:
We aim to inform all patients online and through the website of each meeting in advance. Minutes of each meeting are posted online.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Checking the Pulse - Winter 2016 Issue
Checking the Pulse Newsletter Summer 2016